A hashtag is a way to group conversations to see who is talking about your brand, product, event, etc. Think of it as an index at a library. You are indexing your conversations by using a specific title –or tag- which you can reference right away or months down the road.
By using a hashtag in your tweets and posts you are also inviting others to engage in the conversation. By doing so you allow your customers to voice their opinions about your product, post pictures from your event, or even participate in an online contest. Using hashtags also makes it easier to track customer complaints and respond to them in a more timely manner.
To construct a hashtag use the “#” sign at the front of the phrase; do not include any spaces or punctuation. For example, Indoff may use #IndoffCorporateSTL in our tweets to refer to something happening at Indoff’s headquarters. By others adding this hashtag to their tweets the corporate office, and anyone else, can click on the tag and follow the conversation in real-time! Be careful that you don’t overuse hashtags in your posts. Over doing it can make your post unattractive and can confuse your audience
Twitter is known for its use of hashtags, but lately many other social media platforms are starting to follow suit. Sites like Instagram and Tumblr have integrated the tags and rumor has it that Facebook will soon be hashtag compatible as well. This means that learning how to properly use a hashtag, as a company, may become more prominent in the very near future.
Still unsure about what a hashtag actually does? Take a look at these helpful articles below!
What are your thoughts on hashtags? Share with us below!